Sinoboom Expands Warranty for Aerial Work Equipment

Imagine working efficiently on an aerial platform when suddenly, equipment failure disrupts your progress. In such moments, reliable warranty coverage becomes invaluable. Sinoboom provides comprehensive after-sales protection to eliminate operational concerns for equipment users.

The company offers extensive quality guarantees and after-sales services designed to minimize downtime caused by equipment malfunctions. The warranty program includes online claim submissions, structural component coverage, complete machine protection, parts warranties, and lifetime technical consultation—covering all aspects of equipment usage.

Sinoboom implements a "5+2+2" warranty model:

• Structural Components: Core elements including chassis and booms receive 5-year coverage. Under normal operating conditions, qualifying quality issues entitle users to free repairs or replacements.
• Scissor Lifts: Entire scissor lift units carry 2-year protection, excluding wear items. Manufacturing defects or material deficiencies qualify for warranty service.
• Boom Lifts: Similar to scissor lifts, boom lift systems receive 2-year comprehensive coverage.

Notably, the warranty excludes hoses, adhesives, and consumable components subject to normal wear—such as tires, filters, and lighting elements.

• Lifetime Technical Support: Unlimited access to expert consultation for operational challenges.
• Scheduled Maintenance Inspections: Regular equipment evaluations to identify potential issues, including assessments of hydraulic, electrical, and mechanical systems.
• Parts Protection: Replacement components include 6-month quality guarantees.

1. Contacting regional sales representatives to report issues
2. Providing equipment specifications including model, serial number, purchase date, and malfunction details
3. Submitting formal warranty applications with supporting documentation
4. Undergoing qualification review by Sinoboom technicians
5. Receiving approved repairs or replacement parts

• Retain original purchase documentation
• Follow operational guidelines precisely
• Perform scheduled maintenance
• Report malfunctions promptly to service departments

Sinoboom's warranty framework provides operational security, allowing businesses to maintain equipment at peak performance levels without service interruptions.